October 2011
In this issue

3 Wrong Ways to Use Technology

Inserting Tables in Word

Protecting Your Wireless Network

Business Continuity Tip

Protecting Your Wireless Network
reprinted with permission from
the HP Small Business Center

Why wireless security?
When you have a wireless network, you need to make sure it's kept secure. An unencrypted network presents the potential for security breaches.

Read On

Continuity Tip
A Plan to Rely On

During a disaster, you, your family, your employees, and your neighbors will rely on each other for help. There is a shared responsibility when it comes to your level of preparedness. To be truly prepared, everyone has to work together as a team.

The Red Cross encourages three actions with their "Be Red Cross Ready" campaign: Get a Kit, Make a Plan, and Be Informed. The worst time to scramble for solutions is during an emergency. Start making personal, family, and community preparations now, so you know who to rely on.

Quote for Today

Quality is more important than quantity. One home run is much better than two doubles.

Steve Jobs

Just for Laughs

3 Wrong Ways to Use Technology
Reprinted with permission from the Microsoft Small Business Center
by Kim Komando


I spend a lot of time talking about the right ways to use technology.

But there are wrong ways to use technology as well. Trust me, these three scenarios outlined below are a lot more common than you think.

You want to get an edge on your competition? Avoid trying these and other disingenuous methods. They are more likely to lead to public embarrassment for you and your company, lawsuits, or both.

1. Sending fake e-mail to the competitor's best customer.

First, you cleverly spoof the return address by either changing the name in the e-mail's "From" line or creating a fictitious e-mail account.

You know who your competitor's best customer is; she doesn't do business with you. She probably would if she knew more about your competitor. Point out that he has lousy service. His products stink and his prices are high.

You can't put your name on this so you sign it, "A concerned businessperson." And as a token of your concern, you recommend your own company by name. You speak highly of your products and your sterling service. You mention that your prices are more than reasonable.

When the customer calls and wants to know who sent the e-mail, you tell her you don't know. But you tell her you're not surprised; you get this all the time.

Will this work? Of course not. In the best-case scenario, the customer deletes the e-mail. But maybe she has her system administrator look into it. Odds are, the system administrator knows a lot more than you. He's going to use the e-mail's header information, which you didn't even know about, to trace it. This stuff is going to come back to your door. You can bet you'll never get that business.

Worse, the customer might turn the whole thing over to your competitor. This only confirms his suspicions about you. Maybe he'll tell his other customers about the e-mail. You won't be getting their business, either. And maybe he'll sue you. Won't that be great publicity?

2. Spreading the word on message boards.

All right, forget the e-mail. You have a better idea. Every industry has its message boards. Employees gripe. Bosses are disparaged. Company secrets are divulged.

Practically everybody's anonymous on message boards. Who knows who "Shark" is, for instance. You certainly don't. So all you need is a clever nickname, like "Mr. Integrity."

Industry people know who your competitor is. And you know that his customers — who are rightfully yours — read the boards.

Read On

Inserting Tables in Microsoft Word

Tables are extremely useful in documents of all types, but they can frequently be confusing when you want to modify them to get a specific effect.

We’ll show you two ways to insert a table. In another tip, we’ll show you where and how to modify border thickness and color, background colors, and more.

Table Structure
Tables are made up of cells (“boxes”). Cells are organized vertically into columns and horizontally into rows. When you insert a table, you’ll need to know how many rows you want and how many columns.

Quick Insert
To quickly add a table, place your cursor in a Word document where you want to the table to be. Then, go to the Insert tab on the Ribbon. Under Insert, in the Tables group, click the Table button. A drop-down menu will appear, and at the top of the menu will be a grid of cells. If you hover and move your cursor over this grid, you’ll see a preview of a table in your document. After moving your cursor around and finding the table size you want, click on the grid.

Manual Insert
If you find that the quick insert method is too confusing, you can manually choose rows and columns by going to Insert > Table on the Ribbon, and then clicking Insert Table on the drop-down menu (directly under the grid). In the dialog box that appears, select the number of columns and rows you want, and then click OK. The table will appear in the document.


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