June 2011
In this issue

Better Together?

What a VAR Can Do For You

Top 10 Things Your IT Professional Would Like You to Know

Is a Remote Workforce the Right Solution For Your Business?

Employee Spotlight

Business Continuity Tip
Employee Spotlight
Kelvin Flook
Kelvin has been a part of the Idealogical team since 1998 and now has several years of computing experience, to go along with a “light-hearted personality”, to offer our clients. Professional to a fault, Kelvin has built a reputation as an engaging and personable technician – an attribute Idealogical customers have come to appreciate and enjoy.

With many technical certifications under his belt, Kelvin assists Idealogical in performing remote tasks and helping clients with any support issues. His other duties include ensuring that automated functions are working correctly at the client site to ensure zero downtime. In his spare time he enjoys Paragliding as well as the outdoors. He has successfully operated several small businesses and is well versed in the various concerns and needs of the small business owner.

Continuity Tip

Safety is Key

A disaster can strike at any time. You and your coworkers should know what to grab and where to go if an emergency happens.

Does your company have an emergency plan in place? Ask around, and if no plan is in place, help create one.

Employee safety should be THE top priority when disaster strikes. When an emergency happens it is important for employees to react quickly and with purpose. Knowledge and practice are paramount.

Click here for employee safety tips from Ready.gov.

Just for Laughs

Quote for Today

Choose to focus on not what has happened but what we can do.

Ellen Pompeo

Better Together?  Better Believe It!
used with permission from the Microsoft Small Business Center

When I was much younger, I had a 1971 Mustang fastback I nicknamed "Sleek." I loved that car, so much that I hung onto it way past its useful life span. I became my local mechanic's best friend, bringing my treasured wheels in every few months for yet another repair.

I finally wised up and traded it in for a brand new Mustang. As soon as I drove off the dealer's lot, I kicked myself for not having traded up sooner. My new ride was built better and had standard features that weren't even available as options on my previous car. I could count on it to start up on even the coldest Chicago mornings (and trust me, they can be very cold). What's more, it had more acceleration than old Sleek, an important attribute when trying to pass someone on the Dan Ryan Expressway.

So, here's the question for you: Have you hung onto your business software for too long, as I did with Sleek? If you're still running Windows XP or an older version of Windows, it's time to take a good look at the options for upgrading. See what new features, new speed, and new reliability can mean for your workplace.

Let's start with the obvious. Your previous Windows platform has been a loyal and trusty performer. But like Sleek, it's coming to the end of its useful life. I can even tell you the end of support date for Windows XP Service Pack 2 and Windows 2000: July 13, 2010. Support for Windows Vista RTM ended even sooner - April 13, 2010.

Read On

What a VAR Can Do for Your Business
by Peter Alexander
used with permission from the Microsoft Small Business Center


Technology can go a long way in helping your business stay competitive, meet customer expectations and improve operational efficiencies. But most small businesses simply don't have the resources to evaluate technologies and aren't sure where to find the right technology partner. That's where a value-added reseller can help.

A VAR enhances an existing product, such as hardware, with additional features, such as software, and then sells it as an integrated package often tailored for specific industries. VARs add further value to the products they sell through consultation and design, training, implementation, and ongoing service and support.

The right VAR can serve as a small business's IT advisor and help it deploy the same technologies that larger companies use, such as CRM software and IP communications. You can then use those tools to enhance customer experience--a key step in growing customer loyalty and the bottom line.

Read On

Top 10 Things Your IT Professional Would Like
You to Know

Diana Johnson, Wood Networks

Sometimes it seems like your IT guy speaks another language. Some of the words sound like English, but surely the definition differs. Perhaps there is an alien life form that currently inhabits his body. Which would make sense, wouldn’t it? I mean how else does he work his IT magic, if not by using some extra-terrestrial super power? Well, in an effort to bring peace to our species and understanding to the human race, I have compiled a top 10 list to cover some of the more basic phrases.

1. Computer
When a tech is talking about your computer, he is referring to the CPU tower that generally sits in a cabinet in your desk or on the floor. The monitor, keyboard, and mouse are not a part of the computer, think of them as accessories.
2. Overheating the CPU
Your CPU (refer to number 1 if you are unsure what your CPU is) needs to have some room to breathe. Overheating is the easiest way to ensure your computer will not work properly, but it is also the easiest to fix. Leave at least 1 inch of air space on each side of the computer and 4-5 inches in the back. Do not stack calendars, binders, etc around it. If you use a space heater in your office, do not put it anywhere near your computer. It only has evil intentions toward your computer; it is best to keep them far apart from each other.

Read On

Is a Remote Workforce the Right Solution for
Your Business?

used with permission from the Microsoft Small Business Site

Ask yourself the following questions to evaluate whether a remote workforce suits your business.
1. Are you in a client-service business?
2. Do your employees spend more than 50 percent of their time at client locations?
3. Do most of your employees have laptop computers?
4. Do you have employees who travel frequently as part of their jobs?
5. Do the majority of your employees daily spend more than one hour commuting to and from work?
6. Is the majority of your business conducted in a non-regulated industry?
7. Do your employees have the technology tools needed to work remotely?
8. Does your company have the ability to share documents securely?
9. Do your IT professionals support users in multiple locations?
10. Are your employees open to the idea of working remotely?

Read On


Idealogical Systems Inc.
2900 John St.- Suite 400 |  Markham, ON  |  L3R 5G3  |  416-410-5030  |  www.idealogical.com