Systems Monitoring and SupportIdealogical2019-06-21T11:09:01-04:00
The support you need, when you need it.
LogicalVision is a cost-effective solution for companies that want a guaranteed emergency response time complemented with 24 x 7 technology monitoring. Logical Vision is made for organizations that have some technical know-how on hand, but don’t have the resources to keep an eye on the technology all the time. When the need arises, Idealogical can provide expertise to fill in the skill gaps of your organization. LogicalVision offers technology monitoring for a fixed monthly fee, along with block time support options.
Today’s small and medium business technical resources are typically overextended. LogicalVision is designed to complement your internal resources by providing administrative access to the Logical Vision Monitoring System. This system provides you with availability and performance monitoring solutions combined with supplemental support from our team of experienced, highly specialized staff at your request.
“Idealogical has been influential in assisting our company in achieving the highest level of IT technology, with a priority in offering a secure administrative approach to our business.”
Marilyn Santaguida, Executive Director, Community of Maple Child Care Services
What you can expect
Guaranteed emergency response time & service priority
Proactive monitoring of the IT infrastructure to predict and prevent IT failure
Immediate identification of IT failure to minimize business impact
Priority access to systems analysis available 24 x 7 for notifications and escalations
Block time support
Helpdesk available on call
Network monitoring services
A strategic partnership you can count on
If you wish to arrange an in-office demo or have any questions please fill out this form below.