Secrets to Finding a Great IT Consultant – Part Eight
Being a computer consultant is about more than just fixing computers. It’s about helping a business run smoothly and efficiently. It’s about improving productivity, boosting profits and elevating your customer service efforts.
How can a consultant do all these things without truly understanding the nature of your business? The answer is simple: they can’t. A person can’t be qualified to recommend solutions without first understanding the problems.
It’s hard to underestimate the importance of this demand. You could have found the most brilliant technician; but if he doesn’t understand the nature of your business or lacks the right business skills, you won’t get the most from your technology investments. That’s why it’s critical to find a technician who either has substantial experience in your industry or is willing to spend the time to learn about the inner workings of your business.
Here are nine questions to ask yourself to determine if your technician is truly a business partner, or just a “computer mechanic”:
• Do they dig to uncover the source of the problem, or do they only look […]