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How the “Do Nothing” Approach to IT Management Can Backfire

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If there’s one thing you need to know about technology, it’s this: Technology changes at warp speed.

Every day, programs are updated and new threats emerge. Even a small network needs ongoing maintenance from a highly-trained technician in order to keep up. Otherwise, the network will be exposed to viruses, spam, spyware, sluggishness, user errors and data loss. While these risks are serious, not every business can afford to hire a full-time IT manager.

If this is the case for your business, you’re left with three options:
• Do nothing
• Do it yourself
• Outsource your support to a competent technical team

Today, in the first part of a three part series where we investigate IT options for companies without full time IT managers, we’d like to talk about the dangers of the “do nothing” approach to IT management.

Option 1: Do Nothing (Until it Breaks)
Ok, when you put it this way, it sounds foolish. But unfortunately, we see businesses do this all the time. Many company owners don’t pay any attention to the care and maintenance of their network until it stops working. Then, they’re forced to call in an expert in […]

By |September 10th, 2014|Helpful Advice|0 Comments

Alwyn and Sean take the ALS Ice Bucket Challenge

Dousing your friends and family with ice cold water has become a media sensation across North America, raising funds and awareness to support those living with ALS. We’ve had a blast this week seeing our colleagues react and we are also happy to have contributed financially to the campaign.

Here is the last of our Ice Bucket Challenge Videos – starring Alwyn and Sean and the loudest scream we have recorded yet!

By |August 29th, 2014|Fun Videos, Idealogical News|0 Comments

Watch Ada and Wayne take the ALS Ice Bucket Challenge

Idealogical staff are proud to do a small part to support the ALS Society of Canada by participating in the Ice Bucket Challenge.

Watch General Manager Ada and Vice-President Wayne take the ALS Ice Bucket Challenge in response to Darren’s nomination!

By |August 29th, 2014|Fun Videos, Idealogical News|0 Comments

Watch Darren Do the ALS Ice Bucket Challenge!

At Idealogical, we are always looking for ways to give back to the community. So we were excited to learn about the ALS Ice Bucket challenge and the publicity that it is providing to a great cause. According to ALS, generous support for the Ice Bucket Challenge for ALS has almost reached $10 million in donations in Canada.

We’re proud to do our small part to support the ALS Society of Canada by participating in the Ice Bucket Challenge.

Watch as Idealogical’s Systems Administrator Darren does the ALS Ice Bucket Challenge and calls out Idealogical Management!

By |August 28th, 2014|Fun Videos, Idealogical News|0 Comments

Andre Appears on the Business Fix TV Show

Andre - Business Fix 1

Idealogical President Andre Vittorio was a recent guest on Business Fix, a weekly program on Rogers TV. Business Fix is hosted by David Rubin and Brian Brennan and is aimed at entrepreneurs who want to take their businesses to the next level.

During this segment of the program host Brian Brennan introduces Andre as an award-winning entrepreneur who won the ASPIRE award from the Markham Board of Trade in 2013. Andre describes how Idealogical began as a hobby for him in high school and discusses what it has taken for him to build it into the thriving business that it is today. He highlights the importance of communication and explains how he works to maintain the fun, open but accountable employee culture at Idealogical. He also provides some advice for aspiring leaders.

Take a look!

By |August 22nd, 2014|Idealogical News|0 Comments

Do We Treat Our Cars Better Than Our Network Infrastructure?


As IT infrastructure professionals, we are fortunate to have encountered businesses in all sectors of industry. When we meet new businesses that express a need for our services, regardless of what their product is, their first and foremost concern is always “uptime”. We hear that down time costs them money and opportunity, productivity and efficiency… yet, when we dig deeper, we find that the infrastructure that these businesses rely on don’t get the TLC that it deserves to meet the expectations of its owners.

Case in point… Logistics companies will ensure their vehicles are regularly maintained and replaced when required. Why? Because they want to avoid the lost revenue if a truck breaks down unexpectedly. Those of us who own our vehicles and expect them to get us to and from work everyday, to carry our families safely from Point A to Point B will ensure the vehicle has regular oil changes, scheduled maintenance appointments, and snow tires when required. So if your business is expecting your IT infrastructure to stay up and running, doesn’t it make sense to give the infrastructure the time and attention it deserves to do […]

By |September 20th, 2013|Helpful Advice|0 Comments

The Search for Hassle-Free IT Book – Now Available!

The Information Technology industry just got its wake-up call: Andre Vittorio, the author of “The Search for Hassle-Free IT”, offers the ultimate small business owner’s guide to finding a professional, competent, honest, fairly priced and dependable IT consultant.

Markham, ONT — Andre Vittorio, the author of “The Search for Hassle-Free IT” has officially put the Small Business Information Technology industry on notice: with the launch of this book the traditional search for an IT consultant will soon be as outdated as typewriters are today.

The biggest problem business owners encounter is with well-meaning yet incompetent technical consultants. By arming business owners with information, Andre Vittorio hopes to raise the standards within the computer support industry and provide consumers with the knowledge to choose a great computer consultant and improve their businesses.

As most business owners know the true cost of a poorly maintained network is painfully high. In this book, the author provides well kept secrets to reduce IT costs, tips on how to avoid project nightmares, and valuable information on contracts, payment schedules and rate negotiations.

“My goal is to raise the standards for all consultants, and by doing so, raise the reputation of the […]

By |July 17th, 2013|Helpful Advice|0 Comments

The Importance of Testing Your Data Backup


Probably one of the most important items in a network environment is the backup system. Without an effective backup system a company is susceptible to lost data in the event of a small or large data loss event.

Most companies feel that once their backup system is in place they can just cross it off their list and move on. This, unfortunately, is almost as dangerous as having no backup system at all. A backup is only as good as the last successful test restore that has been performed. Without regular test restores, a company runs the risk that their backup is bad or corrupted.  The worst part is, this won’t be discovered until the time that the backup is needed the most.

Whether backups are being managed internally or outsourced to another company, as a company owner you are the only one who suffers when a restore needs to be made and it is ultimately unsuccessful.

Another common occurrence is that people tend to neglect home backups. Home backups can be just as important as office backups. Imagine losing all your personal documents, or your music library that you have been working on for years, or your irreplaceable […]

By |May 24th, 2013|Helpful Advice|1 Comment

Andre wins Markham Board of Trade’s ASPIRE Award

ASPIRE Award Recipients

MARKHAM, April 19, 2013 – Markham Board of Trade’s Young Professionals Committee celebrated their first anniversary by presenting the inaugural ASPIRE Awards.

Nominees for the ASPIRE (Achieving Social and Professional Ideals, Reaching Excellence) Awards must demonstrate business success, community involvement and be a role model and inspiration to others.

The recipients are:

Andre Vittorio, President, Idealogical Systems Inc.

Jason Cottrell, Founder and Director, Myplanet Digital

Riyaz Datoo, Principal, Crystallize It Inc.

“I’d like to congratulate all the nominees and salute the ASPIRE Award recipients”, said Bill Hutton, Young Professionals Committee Chair. “Our judges were challenged by the number of talented, successful, entrepreneurial candidates for these inaugural awards.”

The Young Professionals Committee was established to help cultivate Markham’s young professionals and inspire the next generation of business leaders.

The Board of Trade has been Markham’s premier business association for over 30 years. It represents 800 members, from large corporations to small business owners. The Board of Trade enhances the success of its members by offering exclusive programs and services to assist them in realizing their goals. It supports the business community at large by advocating on issues critical to the economic vitality and quality of life within […]

The Cost of Bad IT Advice

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Have you ever walked out of a home improvement store with something that you didn’t really need just because an “expert” recommended it? It’s a real hassle that usually ends with you returning the item to the store. But when you buy a computer program that’s wrong for you, it’s even more of a hassle. By the time you realize there’s a problem, it’s usually too late. There’s not much you can do but suck it up and take the loss. That’s the cost of bad advice.

Computer consultants don’t only falter when recommending products and services, though. They have also been known to grossly underestimate the time and money a project will take to successfully complete. This can cause you to miss deadlines and blow your budget.

Paying for bad advice is another cost that is hard to measure; however, if you’ve ever been disappointed or outright burned by a so-called IT expert, you know the costs are painfully high.

Here are just a few of the ways bad IT advice can cost you:

  • Paying for unnecessary projects, software, or hardware.
  • Paying too much for repairs, […]
By |March 16th, 2013|Helpful Advice|0 Comments