Andre Vittorio, President

Andre has been at the helm of Idealogical since our inception, and has nurtured, developed and steadily grown the organization from its roots as a part-time small business to a full-time enterprise. His knowledge and experience in the Information Technology industry has made him a trusted resource, and a valued partner, in the strategic planning, systems integration and technological needs of many small to medium sized businesses in Southern Ontario.

In addition to his numerous industry Technical Certifications and accreditations, Andre studied Computer Science and History at the University of Toronto, and doesn’t miss an opportunity to further pursue his education in business and technology. Much of Andre’s technical training was accomplished while working for IBM, and later for Cadillac Fairview where he headed several technology projects in the area of Information Systems.

When not looking after the business, Andre is an avid and accomplished photographer, and loves travelling to different parts of the globe. He has an impressive portfolio of his own photographed images from several cities around the world.

Wayne Westernacher-Schneider, Vice-President, Technical Services

Wayne has been an integral part of the Idealogical management team since joining the company in 1997, and served as our former Director of Technical Services. In 2008, Wayne’s dedication and commitment was further recognized when he was elevated to the position of Director of Operations. He holds an undergraduate degree in Economics from York University and has over eleven years experience in the IT industry. Wayne’s responsibilities include project management, client support, and network development and management.

Wayne is a commissioned Captain in the Canadian Armed Forces and is the former Commanding Officer of 778 Banshee Royal Canadian Air Cadet Squadron based in Richmond Hill, Ontario. In addition to a life-long love of flying, self-avowed “adventure seeker” Wayne loves spending as much time as possible with his wife and daughter.

Alwyn Pereira, Service Manager

Service Manager Alwyn Pereira is a familiar voice and face for several of our clients.  Previously Idealogical’s Senior Support Consultant he has the confidence, seniority, as well as the warm and engaging personality to help ensure that client needs are being met and exceeded on every issue. He is a gifted communicator and an excellent problem solver, providing direction to the technicians and top notch support to our clientele. Alwyn brings his high level technical and soft skills to the position of Service Manager and will be responsible for overseeing the scheduling of service calls, onsite client care and training courses for technicians to keep them up to date with their skills.  As Idealogical continues to grow, his dedication to client care will maintain high service levels by helping to ensure that ‘no ticket is left behind’. 

Alwyn spends much of his free time with family, friends and his dog Zoe. He has recently taken a great interest in traveling abroad, and enjoys checking out current city events and sampling new cuisines. He is also an avowed basketball fanatic and “never misses a chance to watch the games/highlights”. 

Delia Folino, Director of Finance

An integral part of the Idealogical team and one of our longest serving team members, Delia brings over ten years of expertise and a wealth of experience to our company as both a manager and an advisor. Delia joined Ideaogical’s staff in 2002 after perfecting her business acumen working for small and large corporations alike, as well as effectively running her own successful small business. In addition to her responsibilities as our chief financial officer, Delia is also our resident Quickbooks specialist and her advice and recommendations are an invaluable asset to our customers.

Delia graduated from Ryerson University with a degree in Commerce, specializing in Accounting and Finance.

Denise Baxendale, Resource Coordinator

Lifelong Barrie, Ontario resident Denise Baxendale joined the Idealogical team in May 2008. Denise enrolled and obtained an education as a computer program analyst from Georgian College in Barrie. Prior to life as a dedicated and focused Resource Coordinator for Idealogical, Denise was a trained chef, having obtained an education in culinary arts.

Denise is responsible for all the purchasing for both Idealogical and our customers. As a Project Coordinator, her duties include recommending hardware and software packages for clients, defining and implementing a standard system configuration and being the main liaison between Idealogical and our various business partners and vendors. She also is responsible for the registration, management, and renewal of client websites.

During her free hours, Denise spends time outdoors with her family, hiking in the spring or summer and skiing in the winter months. She also has discovered a love for curling, and even though isn’t currently engaged as a professional chef, she still counts cooking as “a passion.

Darren Meunier, Technical Team Leader

Darren joined the Idealogical team early in 2010, having previously worked in technical support in Sudbury, Ontario.  He graduated from a three year Computer Engineering / Technology program at Cambrian College in 2008.  Darren’s key role as Team Leader is to visit the Logical Care clients in his area once a month and to support the helpdesk.   Darren has shown great dedication in going above and beyond the call of duty to complete client projects, and serves as a champion for client needs when acting as a go-between with vendors. 

On long weekends, Darren returns to Sudbury to visit family and friends.  Recently, Darren has been engaged in learning Japanese and he enjoys Japanese cuisine. He plans one day to visit to experience the culture first hand.

Jason Chong, Helpdesk Technican

Jason joined Idealogical in 2009 as a co-op student.  Impressed with his technical abilities, he was subsequently offered a full time position after graduation from Centennial College in Toronto with a certificate in Computer Systems and Network Technologies.   With his engaging and friendly personality, Jason is a knowledgeable key resource for Idealogical’s helpdesk and is a familiar presence for several LogicalCare clients. 

Jason is a connoisseur of Caribbean culture, being a passionate amateur Caribbean cook and keeping in close contact with family and friends living in America and Jamaica.  He also enjoys reggae music and experimenting with creating his own compositions.

Ada Wan, Vice President - General Manager

Ada brings a wealth of small business experience to the Idealogical team, having spent over 9 years working closely with several large financial institutions (in small business lending and credit), including chartered banks and Industry Canada. She has consulted with small businesses, providing advice on finance, credit, and operations to many new and flourishing enterprises.

With a deep understanding and appreciation for the unique business and technological needs of today’s small business, Ada is instrumental in providing our clients the understanding of just what it takes to manage all aspects of their operations, especially when considering the speed of today’s business technology. Ada’s personable approach to addressing the business needs of each client, from an applications standpoint, is the perfect complement to Idealogical’s technical expertise when assessing and implementing a client’s technological needs.

Brought into the Idealogical fold early in 2008 to provide the vital link between a client’s day to day business operations and their technology needs, Ada has a unique appreciation for the importance and the many challenges of integrating traditional business practices with modern technology.

In her free time, Ada enjoys dancing Salsa and Argentine Tango and teaches the Argentine Tango occasionally. Whenever possible, she likes to travel and has a love of meeting new people and learning new languages.

Kelvin Flook, Automated Systems Administrator

Kelvin has been a part of the Idealogical team since 1998 and now has several years of computing experience, to go along with a “light-hearted personality”, to offer our clients. Professional to a fault, Kelvin has built a reputation as an engaging and personable technician – an attribute Idealogical customers have come to appreciate and enjoy.

With many technical certifications under his belt, Kelvin assists Idealogical in performing remote tasks and helping clients with any support issues. His other duties include ensuring that automated functions are working correctly at the client site to ensure zero downtime. In his spare time he enjoys Paragliding as well as the outdoors. He has successfully operated several small businesses and is well versed in the various concerns and needs of the small business owner.

Norie Kasugaya, Finance Assistant

Norie joined the Idealogical team in early 2009 and is responsible for the financial bookkeeping of the company which includes all Payables and Receivables.   She is currently studying part time to obtain her CGA Certification to further expand her role.  

Prior to taking on the finance role, Norie attended Baking Chef School at George Brown College in Toronto and still enjoys baking and cooking in her spare time.