Idealogical Code of Ethics
To take pride in our best-practice focused implementation of technology solutions that make a positive difference in the clients we serve while providing an outstanding, honest and respected customer service experience always. Idealogical is committed to change the perception of the technology (computer) professional/consultant to a respected member of a company?s advisory team.
Idealogical Systems Inc. will perform our work with care and professionalism according to our Client’s requirements, and the interests of end-users. If our professional judgment is not followed, it is our obligation to provide an explanation as to the likely risks and consequences.
In our professional capacity Idealogical shall have regard for the public health, safety and environment. Idealogical shall have regard for the rights of third parties, including professional colleagues or members of ‘the public’ who may be affected by a managed services project.
Within our area of professional expertise we will have knowledge and understanding of relevant legislation, regulations and standards, as well as comply with such requirements. In the international context, we shall strive to be aware of, and understand, the requirements of law specific to the jurisdiction within which we are working, and, where relevant.
Idealogical will conduct our professional activities without discrimination against clients or colleagues.
Avoiding Conflict of Interest
Idealogical will avoid any situation that may create a conflict of interest between us and our clients. We will make full and immediate disclosure to our clients if any conflict is likely to occur. Idealogical will reject any offer of bribery or inducement.
Client Confidentiality & Representation
Idealogical will not disclose or authorize to be disclosed, or use for personal gain or to benefit a third party, confidential information except with the permission of our Client, or at the direction of a court of law.
Idealogical will not misrepresent or withhold information on the performance of products, systems or services, or take advantage of the lack of knowledge or inexperience of others.
Professional Advancement and Education
Idealogical will seek to upgrade our professional knowledge and skill, and will maintain awareness of technological developments, procedures and standards which are relevant to our field.
Managed Services Professional Competence and Integrity
Idealogical will not hold ourselves out as experts in an area where we are not. We will only offer to do work or provide a service that is within our professional competence.
Idealogical is a Member Company of the International Association of Managed Service Providers and will observe the relevant MSPA Codes of Practice and all other standards which, in our judgment, are relevant, and we will encourage our colleagues to do likewise.
Idealogical will accept professional responsibility for our work and for the work of colleagues who operate under our supervision.