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Options for Outsourcing IT – What Type of Vendor is Right for You?

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Technical Support Options for Small Business – Part Three

Even a small network needs ongoing maintenance from trained technicians to keep pace with rapidly changing technology. If you can’t afford to hire a full-time IT manager, than you are left with three options:

• Do nothing
• Do it Yourself
• Outsource to a technical team

In previous posts we covered the reasons why ignoring your IT maintenance and doing IT yourself with part time or existing staff can be problematic for any business that relies on a sound infrastructure. Today, in the third part of our three part series on IT options, we’d like to describe the different types of computer support vendors and explain the differing levels of support that they can offer.
Obviously, outsourcing your support to a competent technical team is going to be the fastest and surest way to solve your computer problems, but it’s not an easy decision. With new computer repair companies springing up every day, your options for outsourcing seem endless. How do you know how to choose the right technician or technical support company?

As it stands today, there are 5 different types of computer support vendors that you can […]

By |October 2nd, 2014|Helpful Advice, Knowledge Base|0 Comments

Why Not Manage Your IT With Internal Resources?

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Technical Support Options for Small Business – Part Two

Even a small network needs ongoing maintenance from a highly-trained technician in order to combat against new threats from viruses, spam, spyware, sluggishness, user errors and data loss. But not every business can afford to hire a full-time IT manager.

If this is the case for your business, you’re left with three options:

• Do nothing
• Do it yourself
• Outsource to a technical team

Today, in the second part of a three part series where we investigate IT options for small to medium-sized companies without full time IT managers, we’d like to talk about the dangers of the “do it yourself” option for IT Management.

Why not manage your IT with your own internal resources?  This option is definitely better than doing nothing, but it still leaves you at risk for network disasters. Here’s how it usually goes: Instead of hiring a qualified technician to support your network, you designate the most technically-savvy person on staff to be your makeshift IT manager. You figure that when things go wrong – and they almost certainly will – you’ll bring in outside help to solve the problem.

The problem is that […]

By |September 24th, 2014|Helpful Advice, Knowledge Base|0 Comments