 |
April 2011
In this issue:
|
|
 |
Logical Vault |
|
 |
Webcast Strategy |
|
 |
Should You Own Your Servers? |
|
 |
IT Phone Home |
|
 |
Employee Spotlight |
|
 |
Business Continuity Tip |
|
 |
 |
Employee
Spotlight
Jason Chong
|
Jason
joined Idealogical in 2009 as a co-op student.
Impressed with his technical abilities, he was
subsequently offered a full time position after
graduation from Centennial College in Toronto with a
certificate in Computer Systems and Network
Technologies. With his engaging and friendly
personality, Jason is a knowledgeable key resource
for Idealogical’s helpdesk and is a familiar
presence for several LogicalCare clients. Jason has
achieved his Small business server 2008 and Mac
Integration certification. He enjoys learning about
all aspects of the technology and is open to
learning new information in the technology field.
Jason
in his spare time is a connoisseur of Caribbean
culture, being a passionate amateur Caribbean cook
and an avid traveler, while keeping in close contact
with family and friends living in the United States
and Jamaica. He also enjoys reggae music and other
genres of music which call the Caribbean home.
|
|
 |
Business
Continuity Tip
|
|
Prepare for
the first 72 Hours
The crisis in
Japan is heart wrenching and hard to fathom. It's been
said that this will be one of the most closely examined
disasters in history. The lessons learned will help
generations for years to come. But what can you do today
to prepare your business and family for a large scale
event? Simply put, prepare to go it alone for the first
72 hours.
FEMA
recommends to be prepared with adequate supplies for the
critical first 72 hours after a disaster. This includes
operating under the assumption that utilities (phone,
electricity, gas) as well as public safety (police and
fire departments) may be unavailable. The following
items should be included in a 72 hour "go bag" or kit:
|
• |
Clothing: Each person should have two
sets of clothes. |
|
• |
First Aid: You should have a fully
stocked First Aid Kit and include any over the
counter medications. |
|
• |
Water: Water is critical. Each person
should have a minimum of one gallon per day. |
|
• |
Food: Pack high energy food bars and
other non-perishable high energy snacks. This
will help both the physical and mental aspects
of a disaster. |
|
• |
Medication: You should have a three, or
preferably 10 day supply of any prescription
medications. |
|
• |
Important Documents: Insurance policies,
contracts, wills, deeds, titles, and medical
prescriptions in a waterproof pouch. |
|
• |
Money: You should have at least $250.00
in cash. Power failures will disable ATM's and
most credit card machines. |
|
• |
Misc: Extra blankets, hygiene products,
N95 respirator masks, misc tools, flashlight,
extra batteries and radio are all great things
to have. |
|
|
|

|
Just
for Laughs |
|

|
|
 |
Quote
for Today |
|
All things being equal, people will do business
with, and refer business to, those people they know,
like and trust.
Bob
Burg
|
|
|
 |
|
 |
Logical Vault
|
|

LOGICAL VAULT. PEACE OF MIND IN NO TIME AT ALL
Complete & redundant hourly backups of all your
company’s data and servers, up and running in less
than a day, no maintenance required!
LOGICAL
VAULT plugs right into your existing network so no
major interruption in day to day operations will
result from this configuration. Plug and play as
they say.
Keep downtime to a minimum with these unbeatable
features:
|
• |
Very frequent backups (as frequent as every
15 minutes) with an onsite NAS Device |
|
• |
Optional off-site data storage at highly
rated data centers |
|
• |
The ability to restore downed servers in
less than 30 minutes! |
|
• |
Advanced restoration options (file and
folder levels) with Exchange message and
mailbox recovery |
|
• |
Bare-metal restorations to dissimilar
hardware |
|
• |
Low cost |
|
|
 |
Webcast Strategy
by Joanna L. Krotz
used with permission from the
Microsoft Small Business
Center
|
|
Now that the
costs are reasonable, the technology friendly, and the
hosting services hassle-free, it's hard to resist the
benefits of webcasts.
As a result,
demand is growing. The worldwide market for real-time and
team-based collaboration technologies is now about $681
million and expected to top $1 billion by 2008, according to
market researcher Gartner.
Business-to-business marketers of all sizes and types are
discovering they can save money and boost sales by engaging
in collaborative web conferencing. It's worth checking out.
Here are six things to know before you do.
What is a
webcast, anyway?
Online conferences or Web seminars — webcasts — use the
Internet to broadcast a live or delayed audio and/or video
transmission to a targeted group of users who log in for the
event. The online meetings are interactive and
collaborative. They're in real time so there's two-way
communication via instant messaging applications or other
software between a participant and the conference leader or
across the team or group, depending on how you customize the
meeting. You can instantly share content and visuals, watch
and listen to presentations or ask questions and make
comments — often simultaneously.
When relying on
a webcast hosting service to run the show, such as Microsoft
Office Live Meeting, participants need only a phone, a
computer and an online connection, whether dial-up or
broadband. Most providers also allow for recording or
archiving the presentation, so it's available on-demand
after the event. Typically, promotional webcasts are
invitation-only and free. Sign up for a free trial of Live
Meeting to see how it feels.
Read On |
|
 |
Should You Own Your Servers?
used with permission from
the Microsoft Business Site
|
|
Technology
buyers today have more choices than ever before. Hardware
and software can be purchased, leased or rented. Software
can deployed "on-premise" or accessed "on demand" using
cloud computing offerings, where you pay a monthly fee for
software access. Each of these options have their place.
In spite of the
trend toward cloud computing, many companies are still
buying servers and software to run their business. In fact,
most businesses will deploy one or more servers in-house for
needs which are not effectively met by in-cloud services.
Before you go out
and buy your own servers, consider your options. A server
purchase requires an upfront investment, but over the course
of several years, you may meet your business objectives much
more effectively by buying servers and software vs. using
cloud computing or co-location (data center rented server
space) options.
When you use cloud
computing, you're also usually limited to standard options.
Extensive software customizations are normally installed on
your own server. For example, if you want store documents
among your team "in the cloud" using Microsoft SharePoint
Online that's easy. But if you want to customize SharePoint
extensively, or use it as your external website, a
traditional on premise SharePoint implementation is going to
be the right choice for you.
Read On |
|
 |
IT Phone Home!
Diana
Johnson, Wood Networks
|
|
Few
things are as critical to your business as a phone system.
Even with the sky-rocketing percentages of people using
social media and the steady rise of email correspondence;
people still use the phone as a critical business tool. A
phone call allows instant communication and response time.
With a phone call you can pick up the subtle nuances of
speech and timbre that do not translate in electronic
communications. All the emoticons in the world can’t clarify
the simple things you can pick up on a phone call. There is
also something comforting about talking to a live person.
You know they understand your need and that they are willing
to meet that need.
The problem is
that so many businesses are using outdated or home-use
phones in a commercial environment. There are many options
out there for Business Class Phone Systems. Remember all
phone systems are not created equal!
When selecting a
Business Class Phone System ask the following questions:
1. What is the
total purchase price, including any additional needed
equipment and any suggested equipment? Sometimes the
system itself isn’t the real cost issue; it is all the added
things you will need for it to operate properly.
2. What is
the total cost of ownership for the next 2 years? 5 years?
10 years? Some systems look good at first blush. The
equipment may be less expensive, but the installation is
lengthy and the configuration complicated. Some systems have
an easier install, but if you look at the yearly fees you
know the TCO is not what you thought. And how much are the
updates going to run you?
Read On |
|